Is it safe to make payments on this website?
Yes, we use Stripe & Paypal as payment processors as well as encrypted SSL security to ensure that your credit card information is 100% protected.
Where do you ship from?
We ship from China, Europe & the US depending on where you are and the product you order.
What is the shipping process?
Once we receive the order, we aim to send off the package within 1-4 working days. Arrival times tend to vary between one week & a month.
Where can you ship to?
We use various delivery methods based on where you are located, so there are very few places that we can’t ship to. Please feel free to message us on social media or send us an email if you want to ask about a specific country.
Where is Zai Level registered?
Zai Level Ltd. is a UK registered company and is governed by United Kingdom company law.